SHIPPING & RETURNS POLICY

Postage & delivery costs

FREE SHIPPING on orders over $60 Australia wide

We also offer FREE delivery for Inverloch orders (we will deliver your order to your door, free of charge!)
Flat rate charge of $9.00- standard shipping (with tracking)
When your items are shipped we will send you an email with a tracking number so you know exactly when your parcel is arriving!
ellajewel delivers registered mail via Australia Post. Please allow 3-10 days for standard delivery. We do our best to ensure your delivery reaches you in timely manner

Unfortunately we cannot refund or exchange earrings and accessories for hygiene reasons
Please choose your items carefully as we have a no change of mind policy- some items may vary in colour due to photography
Please take into consideration our items are individually handmade and therefore no items are exactly the same